Pikeworks
Support
Last updated 4 October 2026.
Email hello@pikeworks.co.uk, or use Feedback in Settings. I read every one myself, so please say which phone you're on and which version of the app you have. The version is at the bottom of Settings, under About.
Common questions
Where is my log kept?
On your phone. There's no account to make, and none of your log is uploaded unless you turn friends on. Then each new sitting shares where the nuggets were from, the score, how many and the sauce with your friends. Where you were, your photos and your notes never leave the phone.
How do scores work?
A score is out of ten, to one decimal place. Type it on the number pad, where "73" becomes 7.3, or use the slider under it. Averages are worked out the same way on every phone, so you and a friend see the same number for the same sittings.
Why isn't a place in "who does them best"?
Once three places have two or more visits each, the ranking only counts places you've been to at least twice, so one lucky box can't top the table. Every place is still in your log and in its own history.
How do I back up my log?
Settings, Back up everything, writes one file with every sitting. Keep it somewhere other than your phone. Restore from a backup puts it back. Photos aren't in the file, so keep the ones you care about in your phone's gallery too. Settings also has Export as a spreadsheet (CSV), so your log opens anywhere. Both are free.
I'm getting a new phone.
If your phone backs up to your Google account or to iCloud, your log usually comes across with the rest of your apps. To be sure, make a backup file on the old phone first, copy it to the new one, install Nuggie Vault and use Restore from a backup. If you had friends on, move the account with a Link code from the old phone, or use the six word recovery phrase the app showed you when you turned friends on.
How do I add a friend?
Turn on Vault Social in the Friends tab and pick a handle. Then either send them your invite link, or open their Friends tab and scan their code. There's no directory and no search, so nobody can find you unless you hand them the link or the code.
Somebody is being a nuisance.
Block and Report sit on every post, comment, friend and friend request. Reports come straight to me. The community rules say what isn't allowed.
Can I delete everything?
Uninstalling the app removes your log, because all of it is on the phone. If you turned friends on, the account is separate: delete it in Settings, then Friends, then Delete the account, or from the delete page without installing anything. That removes your handle, posts, comments and friendships for good.