Pikeworks
Privacy policy
Last updated 4 October 2026.
Undergloam is made by Pikeworks, a sole trader in Northern Ireland. It is a game you play on your phone. Nothing about you or your game is sent to me or to anyone else, unless you choose to send feedback.
Your saved game
Your progress and your settings are saved on your phone, inside the game. There is no Undergloam account, so I never see your save, how far you have got or how long you have played, except for the short summary that goes with any feedback you send.
What Undergloam collects
Nothing, unless you send feedback. It has no analytics, no crash reporting, no adverts and no tracking of any kind. The only connection the game ever makes is to send feedback, and only when you tap Send.
Feedback you send
Feedback is only sent when you tap Send. It contains what you type, your email address if you choose to give one so I can write back, and a screenshot of the game if you leave "Include this screenshot" ticked (you can see it before you send). So I don't have to ask, it also carries the game's version, whether you're on Android or iPhone, the model of phone and its system version, the screen size and language, where you are in the game, and a short summary of your progress and control settings.
It goes to the Pikeworks feedback service, which runs on Cloudflare and keeps what you send in the European Union; Cloudflare is a company in the United States. Your IP address is used to stop abuse and is never stored. A copy of the message and the screenshot is posted to a private Discord channel that only I can read, so I see it on my phone straight away; Discord is a company in the United States. Feedback is kept until it has been dealt with, and deleted within six months after that, screenshot and Discord copy included. You can ask for yours to be deleted sooner using the address below.
Permissions
- Vibration, on Android, for the small taps when you press a button or take a hit. You can turn them off in the game's Settings.
- Internet, on Android, used only to send feedback when you tap Send.
It asks for nothing else: no location, no contacts, no photos, no microphone and no camera.
Buying the game
Undergloam is paid for once, through Google Play or the App Store. They handle the payment and tell me only the totals I need for accounts and tax. I never see your name, email address or card details.
Children
Undergloam is a game for older children and adults. It collects nothing from anyone unless they choose to send feedback, and giving an email address with it is optional.
Deleting your information
Everything Undergloam keeps is on your phone. Starting a new game replaces your save, and uninstalling the game removes it entirely. I do not hold a copy of it. Feedback you have sent is deleted on request: email the address below.
Your rights
The only thing that can reach me is feedback you send. Under UK GDPR you can ask me for a copy of it, to correct it or to delete it, and you can complain to the Information Commissioner's Office at ico.org.uk.
Changes
If this policy changes, the date at the top changes and the new version replaces this one. If Undergloam ever needed to send anything anywhere, this page would say so before that version went out.
Contact
Email undergloam@pikeworks.co.uk with any question.